FAQ
Here you will find answers to common questions about our financial consulting and personalized assistance.
Which payment methods are available?▼
You can pay the way you already shop online: with a debit or credit card, whichever fits your situation. If you prefer paying from your phone in a tap or two, Apple Pay and Google Pay are available when your device and bank support them. Checkout is straightforward—no extra hoops—and you will see the exact options that apply to you when you pay.
How do I cancel my subscription?▼
Please notify us at least 5 calendar days before the end of your current paid term if you wish to cancel, as stated in your service agreement. Email or call your manager or our support team using the contact details on this website so we can confirm cancellation before the next billing date.
How do refunds work?▼
Eligibility and steps are explained in our Refund Policy:
https://www.boostcreditsolution.com/en/refundPolicy
Requirements are kept minimal, and whether a refund is approved depends on the circumstances described in the policy.
How does the process work?▼
We follow clear steps: first we align on your goals and context, then we review your credit report together and build a personal action plan. After that you move forward step by step with support from your manager—we adjust the plan when needed and keep next actions explicit.
What do you work on?▼
We work on your credit report review, budgeting and cash flow, debt management strategy, and building stronger money habits—with personalized support tailored to your situation.
Is this legal?▼
Yes. We provide financial consulting and personalized assistance in compliance with applicable laws. We do not provide legal advice.
How often should I check my credit report?▼
At least once a year, and about every 1–2 months when you are actively working toward your goals.
Can you help if something in my report looks wrong or unclear?▼
Yes. We go through the report with you, talk through what seems off or confusing, and help you see sensible next steps for your situation.
Do you work with clients who have very low credit scores?▼
Yes. We build strategies for different starting points and help you move forward in a structured way.
What documents are required to start?▼
Usually a current credit report and a valid government-issued ID. We may request additional items depending on your case.
How can I track progress?▼
You receive regular updates and can reach your personal manager anytime for a clear picture of where things stand.
What timeline and results should I expect?▼
Timelines are individual: many clients work with us for about 3–4 months on average, but yours may be shorter or longer. For stronger outcomes, a longer engagement of about 6–8 months is often recommended—your manager will tailor this to you. Results depend on your starting situation and consistency. We do not guarantee specific outcomes.
You can pay the way you already shop online: with a debit or credit card, whichever fits your situation. If you prefer paying from your phone in a tap or two, Apple Pay and Google Pay are available when your device and bank support them. Checkout is straightforward—no extra hoops—and you will see the exact options that apply to you when you pay.